It doesn’t matter what is in your hands

hands

Some strange things seem to be happening in the learning technology and T&L debates at the moment. There appears to be a growing presence of an anti-tech resistance, challenging the efficacy of technology (and those who use it). Some of these ‘think pieces’ question the motivations of those using technology in their class (both students and teachers), demean the status of social media as an active and fertile ground for intellectual debate, try and institute blanket bans for the good of the learner and actively argue that we need to ‘get back to chalk’. These have become battle lines in a fake war between protectors and challengers, defenders of the faith versus the barbarians at the gate. The innocent victims in all this posturing and puffery are the engaged teachers and learners (thanks @antonycoombsHE for the input). We can see the small bubbles of evidence for this assertion increasingly breaking through to the surface Let’s take Facebook as the canary in the coal mine;

  • There are universities who ban Facebook from fixed PCs in labs and student spaces (on the suggestion of other students, apparently)
  • The continued resistance (and active calls to ban) the use of student devices in lectures and tutorials, because of the assertion that ‘they will just be checking their Facebook’
  • On the other hand, a lot of Facebook led pilots at a delivery or curricula level have failed because students don’t like ‘their’ Facebook being hijacked for learning (although there is a lot of evidence that they are stopping using Facebook entirely, or use it to talk to each other, not the teacher!)
  • Universities wanting to hold some sway of what their staff say on social media to present a unanimity of opinion (including Facebook).

 

In the end, these are pointless battles in an entirely distracting conflict.  We are arguing about the toss and not about the game. It doesn’t matter what devices are in their hands. What matters most is good teaching. Does it matter that you have a pair of red shoes on? No. What matters is that they make you feel good. It matters that they help people identify or find you. It matters that they stop that puddle you stepped in from making your socks a squidgy mess. What matters is the experiences that people participate in. Good teaching at its heart is the creation and facilitation of experience. There is an old marketing truism that I have always found insightful. People don’t buy ¼ inch drill bits, they but ¼ inch holes. Good teaching is not the fact that someone has a MacBook open or that you have created a PowerPoint slide or even that you have knowledge that you believe someone else needs to become an expert. Good teaching creates environments and conditions for learning experiences to happen. And the creation and nourishment of any experience is a product of a complex interplay of environmental factors. Good teachers hold and move the faders on those factors in order to achieve some form of synergy. Technology is without doubt one of those factors but by itself is like breathing only the nitrogen part of the air.

 

Good teaching is device/platform/OS agnostic
The kind of devices that people use or the sometimes desperate need to find a use for a piece of technology in teaching (Pokémon GO, it is the new Snapchat) become the easier conversations to have, especially amongst learning technologists and educational developers. Yes, the type of technology being used can and does influence the experiences people learn from. And yes, if the technology doesn’t work it can impact on that experience as well. And yes again, maybe a new platform or social media will seed good ideas and promote innovation. None of these assertions are wrong. But (and there is always a but), by themselves they are the less confronting conversation to have, because they are ignoring the elephant in the room. Good teaching is a hard thing to do. Good teaching is a challenging and emotionally draining thing to do. Good teaching lifts you high and can smack you down, sometimes in the space of a single class. Good teaching sees devices and uses them when they can contribute or challenge or transform what you are trying to do in your class.

 

Denial is not an instrument of good teaching
Making someone turn a device off in order to help them learn is not a critical approach to teaching. I used to work with a teacher who brought a bucket of water into his classroom and said ‘if I hear a phone go off, it goes into the water’. Why have we become so afraid of a phone? Sure, you may want a debate or discussion that asks people to engage, visually and actively. But what kind of learning can devices help with? Learning about how people learn. So, what actually goes on behind that sea of glowing white apples you see in your lecture? Have they all got Facebook open? Probably. Are they chatting with their mates? Yeah. Are they looking up words and definitions on Wikipedia? Almost certainly. How about providing them with a backchannel for conversation using a twitter hashtag, so that you can answer questions. How about providing them with a list of sites where they can check up definitions of words that match the kind of materials you use. Denial just leads to resistance and rebellion. Nothing good will come of it.

 

Good teaching is enabled by good communications. Technology changes the way we communicate
I am not describing all technology as simply instrumental tools, without power to influence good teaching. The way technology is used to collaborate, share, critique, engage (this list is endless) shapes the way we communicate. Creativity is democratised. Identity is fluid. Spaces are safe and dangerous. Risk is minimised and multiplied. People learn differently. To ignore social media and its transformative community of practices would be a dangerous ignorance. That doesn’t mean we have to all communicate through twitter in 140 characters, nor does it mean that crowdsourcing and Yelp recommendations will replace academic knowledge as the purest form of thought.  But it is in those very defences against using technology that one of the most fundamental tensions in higher education lies; you are either with us or against us. It is a polarised debate, with no middle ground and a series of entrenched positions backed with rigid institutional structures and policies and with all the risk dumped heavily on the shoulders of students.  If they choose to deny themselves the use of technology to live their lives, will that help them pass? How strong is the gravitational pull of a 2:1? Does the view of Professor Dr Jones requiring them to only use printed book sources for their essay outweigh their need for employable skills? So, how do they respond? They tell us to use our technology better; we want better PowerPoints, we want the VLE to do stuff to help us learn. And when we can be left on our own to study and prepare and learn (like we are for 90% of our HE experience), we will do things our way. We will use social media, we will chat with each other using whatever apps we like, we will share cool stuff and be visual and we will communicate and engage with people all over the world sharing knowledge, experiences and expertise. Because that is what we do. That is how we communicate and live our lives.

It doesn’t matter what is in their hands, it will be there and it will be used. It is none of our concern whether it is in their hands or not. Knowing it is in their hands empowers both them and us to make better learning experiences.

 

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Title image from https://www.flickr.com/photos/karolfranks/7266270182

Fader image https://www.flickr.com/photos/surroundsound5000

 

Re-imagining learning for a post-digital world (part 1) – Solutions not problems

Solutions not problems

REIMAGINING

 

Over the last few years I have made the case for a substantive and meaningful debate about redefining pedagogy and reimagining teaching and learning firstly for a digital age and more recently for what many are calling the post-digital world.

The logical impossibility of Status Quo: Six disconnects that demand a digital pedagogy (or at least a good debate about it)

‘I am going to blow the whole thing to kingdom come’: In praise of discontinuity within a digital pedagogy 

Shit or get off the pot: Why are we still talking about the seismic impacts technology will have on higher education? 

 

But why do we need to debate or design a new pedagogical approach for our modern institutions? There are now more university students and graduates than ever before. The impending death of institution as foretold by many MOOC advocates never happened. Even the studied, reflective and critical arguments made by authors such as John Seely Brown, Randy Garrison, George Siemens and Martin Weller about the impacts of technology on the skills and competencies required by institutions and academics have only been realized in part or through specific components of the wider educational experience.

“The kind of learning that will define the twenty-first century is not taking place in a classroom”
A New Culture of Learning: Cultivating the Imagination for a World of Constant Change; Douglas Thomas and John Seely Brown (2011)

 

‘Tasks that were previously the domains of faculty are now under the control of learners: searching for information, creating spaces of interaction, forming learning networks, and so on. Through blogs, wikis, online video, podcasts and open educational resources, learners are able to access content from leading lecturers and researchers around the world. Through the use of social media, learners are able to engage and interact with each other (and in some cases, directly with researchers and faculty)’ George Siemens and Martin WellerHigher education and the promises and perils of social network’, Revista de Universidad y Sociedad del Conocimiento (RUSC), vol. 8, no. 1, pp. 164-170

 

Even the much quoted Alvin Toffler line (‘The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn’) becomes demonstrable mainly in the context of incredibly poor spelling borne out of auto-correct and predictive text rather than in the form of transferable skills and knowledge that can be applied to ever changing professional and personal circumstances.  Time after time in surveys like the NSS we see students wanting more of what we might call a traditional academic experience. They want more feedback, they ask for more ‘face time’ with academics, they continue to want lectures and tutorials. The disconnects between the way learners live their lives and the experiences learners have in the academy are hard to disassemble. It is a complex interplay of expectation, outcome, explicit and tacit connections between the experiences informed by exposed and imagined discipline specificities. It is critical though that we as academics and teachers look to understand these disconnects. Perhaps it is acceptable to simply allow the two streams to exist in parallel with the occasional eruptions, disruptions and transformation dealt with as they arise. But maybe we are missing a trick. Nothing stands still. Industries rise and fall. Movements, momentums, equilibriums all change. To assume that we as institutions will not learn ourselves would be dangerous (and patently incorrect in part as there are so many brilliant examples across the sector of where we have). However, there is a dominant institutional paradigm, which in reality is the giant elephant in the centre of the room.

 

The elephant in the room
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Within many institutions, the patterns and responses of resistance to change position anything different as being the position that has to justify why? There is little criticality around the norm. There is a lot of rigorous defence. It is up to the people advocating for change to make the case for ‘why’. It has worked for centuries as a reason for doing something holds water, even in the light of accusations of historical revisionism (e.g. the modern mass lecture doesn’t date from the 14th century, it is a purely 20th century construct made possible by broadcast technologies). Doing something differently puts you a limb, out on the edge, fringing zealotism. I wrote about this story extensively in my last blog post on ambient conservatism and risk aversion and the behaviours that go with working in those environments

 

Perhaps there is a not a strong or persuasive enough reason for many teachers and their institutions to change. I fundamentally believe that any teacher, convinced of the efficacy and benefit of a pedagogical change that enhances the outcomes for students would not resist that change. However let me apply two caveats. 1. Rational actor and 2. Perfect world. When you throw in the complexity of the institution into the mix, then it all gets a bit messy. The institution rusts behaviours, practices and pedagogy on through policy, the building and updating of the estate, staff recruitment and promotion and how they respond to league tables and the NSS.  All the while, the learners, their jobs, their community and their learning trajectories are changing at pace. The 21st century skills put forward by writers like Henry Jenkins are not a myth. They intersect through social media, collaboration, interaction, relationships, consumption, work and life. If you have never seen them, Jenkins explores them in his brilliant work on Participatory Culture, linked here.

 

Play: The capacity to experiment with the surroundings as a form of problem solving. Performance: The ability to adopt alternative identities for the purpose of improvisation and discovery. Simulation: The ability to interpret and construct dynamic models of real-world processes. Appropriation: The ability to meaningfully sample and remix media content. Multitasking: The ability to scan the environment and shift focus onto salient details. Distributed cognition: The ability to interact meaningfully with tools that expand mental capacities. Collective intelligence: The ability to pool knowledge and compare notes with others toward a common goal. Judgement: The ability to evaluate the reliability and credibility of different information sources. Trans-media navigation: The ability to follow the flow of stories and information across multiple modalities. Networking: The ability to search for, synthesize, and disseminate information. Negotiation: The ability to travel across diverse communities, discerning and respecting multiple perspectives, and grasping and following alternative norms.

 

What does this mean for learning? Learners arriving at university are already e-learners and have been almost all of their lives. Information search has been transformed by the internet and then made necessary by the sheer immensity of information. Learners have had to develop different cognitive approaches to seeking and searching behaviours, to manage disorientation, non-linear browsing and authentication and validation of information. The notions of what is real and authentic are defined very differently. Identity is fluid, rent with multiplicity and diversity. There is no visible distinction between the on-line world and the real world. There is just the world. How we use networks and connections in order to share content, validate opinion and acquire information has fundamentally changed with social media. This is not about the technology. This is about the change it has facilitated.

 

‘…(learners) communicate in a language that many academics don’t yet understand. It’s an everevolving language of interpretation and expression, an interactive approach to learning, creating, and responding to information through a complex montage of images, sound, and communication. Students are pushing learning into a new dimension; it’s a mistake to continue to try to teach them in time-worn ways. Their choices of communication need to be diversified to include, for example, visual interpretations of texts and historical figures or soundtracks for poetry. Students can take advantage of the enormous resources of the Web, transforming what they find there by using digital technologies to create something new and expressive.’ John Seely Brown 2001

 

And, this is not happening to learners as they grace adulthood, this is part of their primary education, or even earlier. Like counting rods were to my generation, the phone and the tablet are tools of learning (amongst other things). These skills and devices are brought to higher education in a highly tailored, personalised and agile digital backpack. It is not a universal one-size fits all backpack for sure. Not all students are experts in all technologies. But when they arrive, the pedagogical framework that underpins much of our education doesn’t value or even recognise those skills. This is not a ‘have or have not’ polarised debate. Those are pointless when discussing learning because they extremes are just that, extreme. There are degrees here. The VLE requires digital literacies and applies some of the ‘modern’ frameworks of search and access skill, although it can and often does privilege sequential access to knowledge, enforce a linear methodology of consumption and browsing and doesn’t support excursions of clicking to other sources of information. 20th century learning wrapped in 21st century technology. A discussion forum seems to support some of the new learning behaviours (not 21st century – in fact one of the earliest components of the internet, pre-world wide web was the bulletin board dating back to the early 70s). They support students to engage with each other, discuss and learn on-line. In reality, there are many studies that argue that students don’t use them and if they do, they need to be rewarded with grades. I counted over 100 studies published over the last 10 years aimed at enhancing the effectiveness of the forum with solutions ranging from timely instructor interventions, to redefining success measures (a forum with little discussion is not a failure!) to positioning forums as solely on-line tools where the deficits can be picked up in a face to face mode. So, they remain the holy grail of blended learning…the course with an active discussion forum!

 

But back to the ‘no persuasive reason’ argument briefly – do students have a persuasive enough reason to push for pedagogical change to their education experience? Is it pragmatic to approach education as a transaction, where you accept (and sometimes propagate) the conditions in order to graduate? Or have we through history, received wisdom or a keening sense of nostalgia created the expectations of a higher education experience and rewarded the acceptance of them? Even the completion of a degree programme is often not enough. In the UK, the government reward institutions for increasing the number of ‘good’ degrees (2:1 or higher). There is a growing movement of modern learners and graduates who ascribe to the theory of 2:1 or your career plans are shot. If all of that is in the hands of the institution and system of teaching and learning, what reward is there to challenge it?

 

Solutions not problems
What I am promising from the next two posts is not a solution in a box. It is not an easily defined pedagogy like social constructivism or connectivism. It is not clean or neat. It is messy and chaotic. The common factor – the belief that the status quo is not inevitable, that the perception of equilibrium is changeable. That innovation is not a buzzword, nor is a dirty word. This is the first part of a three-part article. Parts two and three, which will be published after summer, outline what I am calling a ‘learning experience’ approach to teaching and learning in a post-digital world. How do we leverage the massive potential of modern learning in a higher education context? How do make higher education better and more relevant to the community who clearly value the contribution that a higher education can make? How do we empower teachers and learners to change and make the persuasive case to the institution to change along with them?

 

You can now read parts 2 and 3 of this blog post.  These will introduce the idea of post-digital learning experiences as a solution to the problems put forward here.

 

Little arguments with myself: Disrupting how we ‘do’ learning Slideshare and Video

I recently gave a talk at the Disruptive Media Learning Lab at Coventry University centred on the debates and the constructs of what might constitute ‘learning experiences’ in a post-digital higher education world. This is a difficult and sometimes divisive debate, but one that we need to have in order to ensure that the future doesn’t cascade away from us.

I offer some of the reasons for why we are where we are and then provide some examples of what learning and teaching could look and should look like (and does in a number of programmes and institutions). I called this ‘Little arguments with myself’ in reference to the sublimely brilliant song by the Minnesota band Low and a track off their amazing ‘Trust’ record. You can catch the clip at the bottom of this post, along with the aforementioned ‘Gloria’ by Patti Smith, which is also referenced in the presentation. Apologies to Alan Sparhawk for adding the ‘s’ to his song title. Enjoy!