Future! The future of higher education technology led education in the digital world of online digital learning technologies 2020

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One of the most common keynotes you see these days at educational conferences is the one about how technology will transform the future of higher education. Filled with assertions of the next big thing to emerge from the wilderness and riffing off songbooks of transformation such as the Horizon report, this model keynote usually makes the damning conclusion that education won’t look the same in 2030 as it does today. This is the keynote that a lot of people love to hear. It is vapourware. It makes promises that no-one needs to keep. We all know AI will transform education. Imagine, VR goggles in every classroom, the teacher feeding students with terabytes of virtual data that they think they need, the students wowing in awe and thanking the teacher for the experience. Imagine that! And that is all you need to do, imagine it. Because it will never happen. These assertions about technology (and Horizon is one of the worst culprits) are vapourware. They are like reading a new year’s prediction article in the Daily Mail on the 31st December. Sure, it can be entertaining. It can trigger fantasy, both positive and scary. Some of the predictions might even have a ring of truth. But, they are written to maintain the dominant order as in seen by the Mail (would the Mail ever predict the election of a leader like Macron or that Jeremy Corbyn will displace the Maybot or that Brexit won’t happen). They are also written to be safe, because this kind of prediction is nothing more than a game. It is a safe because there is nothing to be held accountable to. But it also provides you with a safe excuse to convince yourself and others that you are not wedded to the past and that you are looking to the future. Asserting that the future of higher education is digital and by 2025 MOOCs will be ruling the earth doesn’t mean you NEED do anything about it. It either doesn’t happen and you keep teaching the way you always have (winner, winner) or you can say that in 2017 you knew all along where education was heading (winner! ahead of the crowd). By engaging with the menu of digital futures that sound great (adaptive learning! AI!! learning analytics!!!) you can avoid addressing the real questions. You never need to engage in real curriculum level change. You don’t have think about learning styles, different forms of delivery, the experience of your learners. You can quite happily overlay your rusted-on practices, the dominant teacher/student paradigm and the inherent power that comes with it on any imagined technological intervention or vendor created problem. You can also be the one in the privileged position of deciding what you will ‘allow’ the student to use or what technology they can be trusted with.

This post is not about any specific keynote, but represents a series of panels, conferences, workshops and interventions over the last few months. Many of these located the student as the receptor of the innovations ‘we’ enunciated and implemented. Many used vendor PR to spin the future. They blurred the lines between who higher education is for, ascribing technology as the instrument of bloody transformation and avoided the notion of education as a public or societal good. Below are some of the tweets I shared during these presentatiions, with some additional commentary that twitter doesn’t afford me in its expanded 240 characters world.

mcdonalds

One of the consistent messages about the future of HE in these keynotes is that vendors provide the solution. This is demonstrated through showing vendor videos that assert the future of education lies in the framework of technology they offer. This one below from Dell is the perfect example.

They don’t sell any of their products, they are selling (in highly amorphous terms) a solution to a problem that they assert you MUST know exists. And they are your partner in solving this problem. A vendor is not there to participate in education. A vendor is selling a product, often one that is not designed for education, but is being cross-sold. All good marketing is based on a simple fact. A drill retailer does not sell quarter inch drill bits, they sell quarter inch holes. Vendors are creating problems for which their product appears to be the perfect fit. But who tells them about these problems? Who is making the case the VLE needs to be more agile and democratic. Certainly, not our students. When we asked them, they told us they love Moodle. They want academics to use it more. One even asserted they were happy for their fees to pay for Moodle. Yet, they wouldn’t be a day go by that someone pitches the next agile future of learning technology driven 21st century innovative VLE/LMS.

One of the (un)intended consequences of the marketization of education is the equivalence of voice given to corporate partnerships which have enabled vendors to move from service provider to participant in the education process. Education practices become branded instruments, conversations result in brand endorsements. The risk we fear is that vendors get to the CIO, the COO or the VC and dazzle them with the name of leading adopters resulting in their technology getting ‘done’ to the rest of the institution, top down. But educational technologists are not innocent in this scenario. We can get blinded by the latest technology, wanting to keep ahead of the crowd, sometimes we can be bought by swag and promises, or the fear that if we don’t know about it we might look foolish when the leadership asks our opinion. We need to be in the room when the problem is defined. We need to draw in voices and insights from the entire community and be a hub for them. And then we talk to vendors, or we make it ourselves. And we hold them to account. They are not partners, we are buying a service from them. If they can’t solve our problem, we don’t change what we do to suit them. We find someone else who can.

not the platform

learning is social

Another common assertion in these types of keynotes is that ‘we’ know what is best for students. We understand them and why they behave the way they do. So, this assumption is a good example. Students don’t read emails (ignoring that staff don’t read them either according to most published data). We need better ways to communicate with students. We need WhatsApp, we need Snapchat, we should be in Instagram because that’s where they are sharing their selfies. You know what we really need? We need to have better messages. I get about 100 emails a day. Over 50% of those are vendors and unsolicited emails from service providers. Manage security! Move to cloud storage!! How is your stack? They see the word technology in my title and bombard me with messages irrelevant to what I do. Make the message relevant, useful and purposeful, then it doesn’t matter whether it is on email, pigeon or social media, people will find it and read, and perhaps even respond to it. Learning is social. Sending a broadcast email that is no interest to anyone other than you is bound to be ignored, in the same way the 250 introductory messages in the first week of a discussion forum (hi, I’m Peter and I am really looking forward to learning about underwater basket weaving) result in 250 people sitting there waiting for a reply and no one actually answering.

future of HE

Finally, these keynotes make grand, tweetable assertions of the world of education in 2020, 2030, 2050. The critical question for me is who owns this future? One of the critical insights from the Future Happens workshops run by Dave White, Donna Lanclos and myself is that many educational technologists, designers and developers as well as academics believe they don’t have a say in the future of higher education. There is an acceptance that much of the future is decided for us, by policy, by the institution, by competition or by the momentum and culture of the sector more generally. This can range from a passive acceptance to change, a sense of resignation of powerlessness to influence the change or righteous anger vented at all and everything around them.

experience

At the heart of this issue is assertion that technology will continue the progress of education as a transaction. Pathways to employment, boxes of skills for employers, patents and intellectual property coming from making and doing. Experiencing education in this environment becomes value added, meaning a tension arises between what can be afforded and what is necessary. Experience is a value proposition traded off against the expediency of completion. Technology has become the instrument to affect this trade off. One keynote recently asserted that students don’t want to watch three hour lectures, they prefer to watch the lecture recording at double speed. In this example (which we have also heard from teachers at other institutions) there is a simple trade off, time vs consumption. It assumes all lectures are consumption. Good teaching is not a consumptive or broadcasted act. Many of the technology platforms being offered to universities however do just that. They package education ‘content’ and offer ways to multiple and massify it, promising economies of scale through media sharing, social media like VLEs, online examinations and generic content.

Where does this leave us? I can find dozens of keynotes, conferences and webpages promising an insight into the future. But to conclude this, I want to look to the past (and hopefully the present) to get an eye on the future. At its heart, a successful university is a community. A critical community of students, teachers, staff, alumni and partners. Communities need leaders, they need innovators, they need advocates, they need citizens and they need members. Communities share values but they disagree and argue for what those values are and how they evolve and are applied. These debates make communities better. Communities come together to apply tools to problems, sharing and swapping expertise and experience to enhance how we use those tools, or invent new ones. No-one should be able to buy a community. The successful future for higher education is one where the community leads the organisation. Participatory citizenship. In terms of education and technology we need to lead that debate, be the people that bring the community together, critically challenge the assertions of people who want to own the community and convince it spend their hard-earned cash on a newer, brighter proprietary widget for the future. These communities don’t have to be non-profit or altruistic and that is also fine. Well run communities can make money (look at the retailer John Lewis in the UK which is owned by its staff). One of the key ambitions of #futurehappens is that we bring people together to empower and increase the literacy and capability of people to be the catalyst for these communities in their own organisation. Maybe it helps to say, well over 100 institutions came together and they all said the same things, or maybe it promotes and encourages self-belief. In the end, when we hear these talks about the future of education, the future of employment, the myths of robo-replacement and massification of education through technology, we need to have a counter-argument. Evidence based, persuasive and critical ambitions for our institution, built on the engagement with community. We need to describe and understand the wicked and messy problems in front of us, and we need to be able to apply the skills and experiences we have learnt and that we teach to come up with innovative, amazing and completely original ways to solve them. We don’t need the answers, we need to ask the questions.

Note: This blog post is the early part of bringing the innovations and idea together from our Future Happens workshops ran in Liverpool, Toowoomba and Berlin. Stay tuned.

From the Middle Out – making pedagogical change happen in a complex, messy world

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At the heart of defining and understanding resistance is the idea that two opposing forces are at work; the force being resisted and the force doing the resisting. In terms of universities and the way they engage with change, the forces of resistance can create dichotomous arguments; Traditional vs techno-centric.  Student-led vs research informed. New vs old. Affordances vs Resistances. Technologies vs Pedagogies. Service vs Strategy.

 

These arguments then become entrenched positions for which even the slightest weakness (showing admiration for the benefits of other side) indicates that you have swapped teams.  Handy little clichéd arguments emerge that privilege ‘established technologies’ like the VLE over new fangled innovations, or that talk about technological innovation as something to come, a concept that exists only in potential, like the flying car or world peace. In an earlier blog post, I described these types of narratives as a form of passive resistance to change, where there was a sense of accepting the need for change whilst resisting in other ways. Westberry, McNaughton, Billot & Gaeta (2015) argue that in fact the bigger issue arises where technology challenges the pedagogical primacy of the academics ‘goals, beliefs and practice’.  It is in this context that people have to construct plans, strategies and arguments to implement pedagogical change, especially change informed and inspired by technology.

 

In some senses, in HE we are chasing our tails. At the end of the day, much of that change we talk about in terms of potential has been and gone.  It is not inevitable when it has already happened.  Potential is not a measure of the past (you are reading a blog people, not a position paper or my own private diary!).  The problem we have as a sector is that whilst the world around us has engaged in the digital, education in the main remains staunchly divided on whether we need to.  The fact that learning technologists and educational developers have to make the case that innovation is not just a nice thing to do, but is essential for our survival seems to be as ludicrous as having to argue that the worlds climate has changed and we risk global annihilation by doing nothing…oh, oops.

 

The fact remains that technology and innovation often get side-lined in institutional discourses and funding pitches because they are thought of as an add-on, a luxury, value-added or simply the domain of the techno-mages. However, in institutional strategies and plans, innovation, technology and cutting edges approaches dominate the public discourse. Technology offers brand value, a differentiator from the rest of the pack.  This leads advocates to constantly cite strategy as the ace in the pack for our activity.  We can deliver this innovation in spades.  Just fund us, give us the resources we need to unbind us from the eternal circle of system updates and getting the basics right.  Let us turn to the two established strategies for implementing organisational change.

 

Bottom up

We can leverage the bottom up enthusiasm of our champions, who have been piloting and practicing for decades.  Their momentum and enthusiasm will eventually infect the rest of the faculty.  We can take their interventions and scale them to larger cohorts and bigger projects.

But the problem with bottom up is that institutions are a bit like a cow, impossible to tip over (yes, that myth has been dispelled). The pace of change and the fear that a lack of tenure creates means that an intransigent block begins somewhere above the grassroots and steadfastly refuses to engage. Time. Resources. Policy. Custom and Practice.  We all know the reasons, and they are legitimate (in part). They simply do not create a fertile environment for change.

 

Top down

We can expect strong leadership from the top down.  They wrote the strategy.  They want the university to go in singular direction, to position itself against the competition and deliver on the KPIs. People will listen to them because all we ask for is direction from our leaders.

But the problem with top down is that management and leadership across higher education has become diffused, disaggregated and siloed. An inspired direction from the VC becomes a call to do more with less from the DVC and a set of rolled eyes from the Dean.  We have all heard it before. Another strategic plan, another restructure, what are we this time; faculties or Schools? Departments or Divisions? Keeping your head below the parapet, doing your job to the best of your ability without changing too much is the only way to survive. Once again, this is not a fertile environment for change.  And in both cases, technology becomes the cause célèbre for resistors and the politically savvy.  And from that arises so many myths and misconceptions about technology that have blighted our sector for decades.  You have heard them;

 

  • Technology is just about the kit, so until you get my data projector working, you can’t do anything more innovative
  • Technology is there to replace me with robo-lecturers to save money
  • Technology is a luxury; good teaching will always be more important
  • Technology and pedagogy are mutually exclusive domains
  • Technology will capture my soul (OK, I made that last one up)

 

So, what is the solution? The solution is to find a different of making change happen. Top down and bottom up have failed to deliver change in terms of technology at most institutions. I am proposing something new, called ‘Middle Out’.  What is the Middle Out?  If you are a fan of the HBO series ‘Silicon Valley’ you will be giggling now. And quite rightly so. And if you are not, just google it and get it out the way. And if you do google it, you will see that Barack Obama also used a Middle Out model as part of his argument against the dominant conservative paradigm of trickle down economics, and making the case that real  economic growth comes when you empower the middle class.

 

In education, middle out represents an opportunity to truly deliver an effective change process by leading change from the middle. If change from the bottom up and top down have failed to create and sustain change (even in the face of the maelstroms of MOOCs, increased global competition and significant and lasting societal change around technology and knowledge) then we need another approach. Each week brings another start up or new player that challenges the dominant paradigms of successful higher education.  From institutional reputation, to certification through to constructed programmes of comprehensive disciplinarity, these ventures argue that modern higher education is not fit for purpose. And with each intervention a little bit of the building blocks of success get chipped away.  Anyone who has been watching what has happened to the edifice that is TAFE NSW in Australia knows what this looks like.  Poor technological decisions, a fundamental and entrenched resistance to change, a political environment more toxic than arsenic and old lace and the unflinching and unrestrained impact of commercial provision have led to questions about whether one of the worlds largest education providers simply shuts down after training millions of adults. The traditional modes of adult education, whether right or wrong, are under significant threat and it is not enough to put our head in the sand and hope it goes away.

 

So, what is middle out? Middle out is a way of advocating and most importantly delivering strategic change in higher education. It is especially relevant (and it is where I have tested it across three institutions in the UK) to pedagogical change in the digital age. The way in which institutions allow or even encourage entrenched perspectives through spreading resources and support too thinly across multiple programmes creates an environment that can doom initiatives that rely on top down and bottom up to long term failure.  Middle out provides a third way, a different path to achieving the change required to shift the majority of the organisation.  Middle out takes initiative and courage on behalf of the organisation.  It needs advocates who passionately believe the only way to succeed is to build networks of collaboration and common purpose.  It needs senior management committed to rewarding that collaboration (as opposed to simply expecting it through diktat). It requires people to be willing to celebrated and rewarded for doing, achieving, piloting, experimenting and accepting.  At the heart of defining and understanding acceptance is the idea that two complementary forces are at work; the person making the change to be accepted and the person applying criticality as a way of accepting the change.

 

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Scaled projects that have institutional impact
(SCALE)
Connected approaches that cross function, discipline and faculty (CONNECTION)
Stimulating change through high profile, highly visible interventions (STIMULUS)
Projects that make an impact with learners, teachers and the institution (IMPACT)

SCALE

In middle out, the idea of scale is counter-intuitive to existing lore around change (slowly, slowly or rip the Band-Aid off).  Scale represents an opportunity to test initiatives, effect fundamental shifts of practice and undertake this within an environment where it matters.  Large cohorts, full programmes, first year courses, major policy areas such as assessment or curriculum redesign.  Scale means having enough resources, staff and support to engage in change at a substantial size and scope.  This is not new to learning technology or educational development.  We have all started and then moved VLEs, brought in lecture capture or started any number of institutionally supported systems.  We have reacted to major changes in QA policy or practice.  But these ‘solutions in a box’ have been and gone and they have left little resonant and lasting pedagogical change.

In the digital age, learning and doing have changed and these changes are not easily located in a box. Because the changes are messy, contested and to be fair it’s a little chaotic and under-intellectualised. Scale gives you enough variation and dilution to see if the change or strategy actually works, evaluate it effectively and make the case that if it works at scale, then it will work in smaller instances and at a local level.  Maybe it’s the opposite of trickle down education.  An instance where change is large enough to test something in real time and then have it explode outwards through the institution, from the top to the bottom.

 

CONNECTION

Middle out argues that trans-disciplinarity and inter-disciplinarity can align functional areas to identify commonalities and informed practice.  Effecting change from connection draws on the strengths of disciplines and knowledges and shares them between and across.  One of the criticisms of technological change in education is that much of the insight and transformations reside at a local level within course groups, TEL teams or sometimes individual teachers.  There is often no way to share that expertise. When institutions have a Damascene moment and decide that everyone is going to do something online or that all assessment will be electronic by next week, it is not the people who have whittled away at the coal face for years that are consulted, but new teams flushed with cash and caché that start from scratch, imbuing the early adopters with resentment and cartoonish grumbling.  Middle out aims to at least try and allay that fear by building networks of practice, virtual and physical, by sharing expertise through cross functional projects, whole-of-team interventions and impactful dissemination of practice.  Connection draws together teams from cognate and tangential disciplines to approach change from a multidisciplinary perspective. Connection encourages these teams to take their success and knowledge back to their disciplines and cascade change from within.  In other instances, it is a simply a community of practice sharing common experiences from engaging in change across disciplines. A community of gamers, a community of social media users, or a community of visual researchers.

 

STIMULUS

Middle out is not a model driven by numbers.  Bigger is not always better.  The aspiration of using middle out is to focus is on what can make change happen and then cascade it through the organisation.  So much change dies on the branch.  Restructure after restructure. Initiative after initiative can look like churn rather than burn. Stimulus is a good example of middle out as a strategic approach.  Stimulus argues that change can accelerate through the effervescent effect of a successful and impactful catalyst.  Maybe that is a learning space, a platform, a show and tell, a training course, a set of grants or an award.  For example, a learning space is just a room until it changes the way people use it, and people change the way its used. The room becomes the stimulus for change.  And these changes don’t have to be big. They can be something such as recognition.  At the LSE, we have developed a project called LSE Innovators.  The aim of the Innovators project is to celebrate individual passions and innovations within teaching and learning through case studies and multimedia presentations. They celebrate the staff member as championing innovations that enhance the student learning experience.  They offer real examples of practice that can inspire, inform or shape the practices of others, inside and outside the institution. These have been viewed hundreds of times across the School and the sector and they act as a stimulus to innovation, reducing barriers of fear and resistance. It is the stimulus that changes practice, and if that stimulus is available widely then all the better.

 

IMPACT

Another good example of middle out a strategic approach to allocating resources is impact.  If only it were a simple equation of money+time+any programme+technology=success.  Not every project is created equal and through a combination of politics, structure, context and luck different projects have different impact.  The trick is working out which projects have the greatest potential impact.  Sometimes it is the smallest project, a simple intervention that you have nurtured and support, invested time and money into and evaluated effectively that explodes into significant change.  It is this project that convinces the important opinion leaders to spread the initiative and scale it.  Maybe it is the persuasive voice of the right salesperson, maybe it is fact they will not be the first person to climb Everest.  Maybe it is simply that the fear of failure is 10% less than before and that takes it below your risk threshold.  Impact cannot be underestimated in a middle out strategy.  And as with the other components of a middle out approach, impact is enhanced by award and reward, evaluation and dissemination, sharing and mentoring.  Impact projects often benefit from the leadership of a guru or figurehead (as do stimulus projects). I met one colleague at a university in the US who argued their most important advocate for change was a long standing science professor, awarded to the hilt, who simply decided one day to record his lectures. Smallest change, but with a massive impact because people said, well, if Bob can do it, why can’t I? He became an advocate telling everyone how this had changed his teaching and had enhanced his students learning.  He critically reflected after watching his videos and changed the way he taught for the better.  Many of his colleagues have followed him.

 

So there you have it. Four examples of what a middle out change strategy can look like. Does it work? To be honest I could sit here and say ‘yup, worked for me’ and it has.  But the real answer is that each institution has to develop its own unique approach to developing a culture of acceptance and engagement rather than resistance.  Resistance is fine if it shapes the change to be better, more successful or lasting.  Equally, passive acceptance can be just as damaging as unreconstructed resistance.  Middle out is a way to craft a successful change process around pedagogy and technology.  But in the end, we have start with the need to change, a successful plan of what we need to change to and why and finally we need the resources that mean that necessary change happens for the right reasons.  And then we can look at middle out.  We can look at making the changes that we should be making about how we teach, how are students learning and how we can expand the debate from simply making PowerPoint better or Moodle less clunky and into what skills and experiences should we delivering for the next generation of adult learners.

 

 

 

 

Gonna be a new race! Scaling the walls of institutional change

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There’s gonna be a new race
Kids are gonna start it up
We’re all gonna mutate
Kids are saying yeah hup! 
Radio Birdman – New Race

 

I was having a discussion recently with a group of students about the linking of industry practice and teaching in Higher Education.  It made me reflect back on my own industry experiences as an arts and retail marketer in the early 1990s.  I was in marketing for one of Australia’s largest book chains and later was marketing director for a community radio station.  There would be few aspects of that practice that have not undergone significant change.  Aside from the obvious changing nature of the products themselves, distribution has been re-imagined and a lot of theoretical rationale for why retailers exist has been made redundant.  Price has become a global concept and promotion is rooted in modes and mediums barely imagined in 1991.  But mostly importantly, the customer themselves have changed, with the way they seek, consume, share and obtain media driven by skills and behaviours shaped by engagement and interaction with technology.

 

The same progressive shift in user behaviors is clearly evident in higher education, manifesting itself in similar shifts to our 4P’s (Price has been thrown into turmoil by the free aspect of MOOCs and £9000 fees in England, Product is shifting through OERs, e-learning and again, MOOCs…you can work out the rest).  However, the predominant model of teaching, learning and assessment across many universities is still mired uncritically in 19th century models and practices, as if the radio didn’t even exist and bookstore was a cloth hatted man serving your needs individually by drawing dusty leather bound tomes from his darkened shelves.

 

Making change without doubt one of the most difficult organisational processes of them all.  Management guru Tom Peters used to talk about change by noting that one of the most empowering changes he saw in a workplace was where the team agreed to move a filing cupboard three feet to the left, because that filing cupboard had been getting in the way of work flow for years and no-one ever felt empowered to move it.  When ‘big ticket’ changes like e-learning or a new teaching, learning and assessment strategy come along, the common mantra is to label them as huge changes that will require decades of time and billions of pounds to effect.   When I worked in FE in Australia just repeating that mantra sometimes ensured whole eras of changes actually swept over and past my department (much to my chagrin and regret now!).  How can I change programmes I have planned for, notes and lessons I have carefully designed, room booking systems made years in advance, professional standards inflexible since the time of Harold and the arrow?

 

There are two obvious paths to take this blog post, and I am going to ignore both of them.  It is too easy to compare education to the anachronistic and arguably fading world of physical book retail.  Equally, it is too easy to rant about the slow changing nature of higher education institutions.  Now is the time to take the path of least resistance.  Through a lot of the literature and debate around this topic there have been three ideas, nay comments really, that have resonated with me in terms of how we as developers and strategists for e-learning can make organisational change happen and stick.  As with all my blogs recently, I am not arrogant enough (yet!) to suggest that these suggestions will shake the world and solve all the problems.  They just might however, give you an insight into a way forward.

  1. 1. From little things big things grow

Davidson and Goldberg (2009) argue that ‘…institutions of learning have changed far more slowly than the modes of inventive, collaborative, participatory learning offered by the Internet and an array of contemporary mobile technologies’.  Slowey (2012) noted that in Ireland there has been a high-take up of e-learning platforms such as the VLE, but this is often in a more instrumental manner (efficiency, cost etc).  Trying to change the entire practice of any institution is a difficult task. That said, it is unsustainable that learners arrive at HE with skills that are out of sync with those required to engage in study and then are different again to those required to gain and participate in practice.  There is some evidence to suggest that e-learning in institutions is often the purview of the e-learning evangelist, someone who is motivated to try different things constantly and that these evangelists represent a minority of provision, bringing into play accusations of scalability and context.  Garofoli and Woodall (2003) used an old marketing concept (the adoption cycle) and applied it to HE, suggesting that many changes don’t get out of the early adopter phase (where e-learning is championed by people who favour ‘revolutionary change’ through self-sufficient, risk taking, experimental behaviours.  Donovan noted (as early as 1999!) that;

‘Early adopters often are lauded as ready-made advocates for technology, but this rampant enthusiasm is a double-edged sword: sometimes it is contagious, but more often, it is perceived as techno-zealotry. This is off-putting to the majority of faculty, who may resist the adoption of technology by saying, ‘I can’t do that because I’m not like him/her’ [an early adopter].’

 

Adopting one small new practice because you are aware that learners and learning has changed is far less frightening that throwing all of it out because some e-learning cheerleader tells you that it works.  I was labelled by a very eminent colleague recently as an e-learning evangelist.  I politely retorted that I am not an e-learning evangelist; I am an evangelist about the benefit that can be had from encouraging people to talk to each other; a much simpler premise for change.  And that is often all it takes to seed change.  How about trying out clickers in your classroom because you want students to engage in opinion sharing? What is the harm in asking learners to share their group interactions with other learners through a Google doc or making a short video on their phone and uploading it to youtube? Instead of printing a huge readings book, how about making a scoop.it site and getting the learners to comment on each reading in a dialogue on the site, or even better, encouraging them to add readings to the list?  These are small incremental changes, but all linked to social interaction and engagement.  They are not sea-changes nor are they barbarians banging at the gate.  There is something to be said for the idea of from little things, big things grow.

2. ‘When I graduate I will probably have a job that doesn’t exist today’

I was watching the rather ubiquitous video made by the Kansas State University five years ago called “A vision of students today’ and the even having watched it many times, that quote above had never really resonated with me until this year.

In so many fields and disciplines the pace of change is facilitating both a change in what we do, but equally where, when and why we do what we do at work.  I have heard many people protest that the modern youth (post and including Gen Y for want of a better descriptor) are not prepared to do the hard yards at work like we did.  In some ways, the way we teach in HE is informed by a similar ‘rite of passage’ approach, where the learner is expected to undergo the same university experience that we did.  Certainly when I finished university the jobs I went for were the same ones that existed before I started (recruited by the same people, the same companies and more than likely the same interview questions!).

 

In my field of marketing, expertise in social media, micro-segmentation, border-less distribution and DIY were not even glimpses on the page of my monolithic textbook.  Even when I was teaching marketing, the skills present in both the curriculum and practice are different to what is required today.  Of course, there are principles, universal truths perhaps, that transcend the ages, but even they get questioned at some point.

 

If we accept that employability and finding a good job are now central motivations for undertaking HE then clearly there needs to be a closer, even symbiotic dialogue between HE and work (or practice).  We also have to accept that without doubt technology has changed the way work happens and the way work is constructed and defined as a function of a consumer or capitalist society.  From learning design through to how we interact with a group of learners in front of us or in front of our screens, the recognition that the way we did it before, or the way we had it done to us maybe insufficient for the requirements of the 21st century learner.  Perhaps we react to this by trying out the benefits of user generated content, encouraging the development of Personal Learning environments, we might set assessments that encourage learners to explore and define professional identity through social media or we might simply model the modern working environment through collaborative or socially engaged activity.

 

3. Learners are not native to technology, they were introduced to it.

In the youtube clip called ‘Rethinking Learning – the 21st century learner’ (linked above) noted e-thinker Henry Jenkins observed that often when we talk about e-learning we get caught up discussing the skills required for the workplace and not the skills required by the 21st century learner to engage as a member of society (which he noted included creativity, civic engagement and socialising).  One teacher (Nichole Pinkard) argued that no child was born digitally native (mirroring much of the debate around Prensky’s work) and that you can trace back to where they were exposed to a piece of technology that resonated for them and they went from simply consuming and using to producing and sharing.  I have seen this happen with my 5 year old niece, who has taken the digital camera we gave her and aggregated traditional photography skills such as depth of field and perspective along with digital skills of texture and colour and shape aligned with the type of photography supported by the camera (as well as taking a mean self-picture!).  Perhaps she will become a photographer, or something else visual, or perhaps not, but the skills of technology use are emerging earlier on our children because of the ubiquity of the technology and its fundamental ability to change the way something is done.

 

The generation of learners entering HE now have used devices, computers, the internet and mobile technology almost all of their life.  They didn’t have to re-learn how to do something (remember going from rotary phones to push button to mobile).  They know how to find information on the internet.  They have developed skills in determining authenticity and realness (see my earlier posts).  They consume and make content (in 2011, over 50% of YouTube’s licensing payments come from user generated content and depending on definitions between 66 and 80% of videos uploaded are user generated).  They bring with them skills to HE we can chose to ignore through our teaching, learning and assessment or that we can chose to build on and embrace them.  We as a profession cannot continue to promote and support the ‘empty vessel’ mode of HE teaching and learning, where we assume that students start university ready to be filled with all the knowledge we choose to disseminate.  Once again, small initiatives and ideas can be the way to bring about this change without tearing down the walls of the lecture theatre.  Student-led learning such as class presentations can be enhanced to encourage creativity and innovation not repetition, learners can be supported to build and develop networks between groups and cohorts through collaborative and inter-disciplinary projects like the one run at the University of Technology, Sydney called ‘Shopfront’ (see http://www.shopfront.uts.edu.au/).  Mobile phones can be embraced as a way of linking notes to practice in a classroom, or a method of crowd-sourcing or resource discovery.  None of this is rocket science.  What is important to note is that I strongly believe that underpinning of this should be a vision for what kind of institution you want to be a part of, what kind of pedagogy informs your learning, teaching and assessment, how do you want find out about your learners and adapt to their skills?  And that this vision should be supported by action, people, evaluation and sharing.  It should align pedagogy and technology in an agile and collaborative way.  And finally that there is not one size this will fit all and they as markets have fractured, retail has personalised and the largest selling book of 2012 was originally a piece of internet distributed Twilight fan fiction, we also need to find unique and personalised paths through our reconstruction.